Privacy Policy for Casa Feliz
Effective Date: 1st January 2025
Welcome to Casa Feliz. This privacy policy explains how we collect, use, and protect your personal data when you visit our website www.villacasafeliz.com or make a booking with us.
1. Who We Are
Casa Feliz is a private rental property located in Portugal. We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR).
2. What Data We Collect
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Home address (if provided)
- Booking dates
- Payment information (processed securely by third parties)
- Passport or national ID details (required by Portuguese law)
- IP address and browser information (via cookies or analytics)
3. How We Use Your Data
We use your data to:
- Process and manage bookings
- Communicate before and during your stay
- Submit required guest information to Portuguese authorities
- Respond to inquiries
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Consent – when you submit inquiries or forms
- Contractual necessity – to manage bookings
- Legal obligation – to report guest details to Portuguese authorities
- Legitimate interest – to improve services and protect our website
5. Sharing Your Data
We may share your data only with:
- Booking platforms (if used)
- Payment processors
- Portuguese immigration authorities (SEF/AIMA)
- Our website or technical service providers
We do not sell your data to third parties.
6. Passport/ID Collection for Legal Compliance
As required by Portuguese law (Law No. 23/2007), we collect identification information (such as a passport or ID) from all guests and report it to Portuguese immigration authorities via the AIMA system (formerly SEF). This is a legal obligation for all short-term rental hosts in Portugal.
7. Cookies and Analytics
Our website may use cookies to enhance user experience and gather anonymized data (e.g., through Google Analytics). You can disable cookies through your browser settings.
8. Your Rights Under GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Request data deletion (where legally possible)
- Object to or restrict processing
- Withdraw consent
- Lodge a complaint with the CNPD (Portugal's Data Protection Authority)
To exercise your rights, contact us at [email protected].
9. Data Retention
We retain your data only as long as necessary for booking purposes and to comply with Portuguese legal obligations.
10. Security
We implement appropriate security measures to protect your data, including secure storage and encrypted transmission when required.
11. Cookie Policy
For details on how we use cookies and similar technologies, please refer to our Cookie Policy.
12. Contact Us
If you have questions about this policy or your data, contact:
Casa Feliz
Email: [email protected]
Website: www.villacasafeliz.com